Questions & Answers
General Information
Q: What IT solutions do you provide?
A: We offer comprehensive IT solutions for K12 schools, including hardware devices, network management, cloud services, and education software integration. Our goal is to help schools create smarter and more efficient campus environments.
Q: Which schools are your solutions suitable for?
A: Our solutions are specifically designed for K12 schools (from elementary to high school). Whether it’s a public or private school, we provide customized IT services to meet the unique needs of each institution.
Q: Does your cloud service support multi-platform synchronization?
A: Yes, our cloud service supports multi-platform synchronization. Whether on Windows, macOS, or mobile devices, our cloud platform enables schools and students to access data and applications anytime, anywhere, ensuring continuity and efficiency in teaching and learning processes.
Q: Do you provide technical support?
A: Yes, we offer comprehensive remote assistance t, including remote and on-site assistance. Our team is always ready to help you resolve any technical issues and ensure the smooth operation of your systems.
Q: Do you provide customized hardware?
A: Yes, we offer customized IT hardware to meet the specific needs of schools. Our hardware products include servers, computers, and network devices, all designed for high performance, cost-effectiveness, and long-term reliability.
Q: Do you offer customized software services?
A: Yes, we provide customized software services. Based on the needs of the school, we can tailor solutions such as Learning Management Systems (LMS), online testing platforms, and student information management systems to ensure that the software better supports both teaching and administrative management.
Payment Information
Q: How do you charge for your services?
A: Our service fees are based on specific needs and the scale of the project. We provide customized quotes depending on the school's IT infrastructure, required solutions, and the scope of services. You can contact our sales team to get a detailed quote and recommendations.
Q: Do you offer discounts or special promotions?
A: Yes, we offer discounts and special promotions based on the size of the school and long-term partnership needs. We also provide special deals for bulk purchases or long-term contracts. Please contact our sales representative to learn about current promotions and applicable terms.